Sacred Life Funeral Cover: Terms & Conditions for Interaction & Advertising Consent
These Terms & Conditions govern your interactions with Sacred Life Funeral Cover (“Sacred Life”) through our advertising platforms, website, social media, and any other means of communication. By providing your personal information in response to our advertisements or communications, you acknowledge and agree to these terms.
- Acceptance of Terms
By interacting with Sacred Life through our website, social media, advertisements, or providing your details via quick forms or other methods, you accept these terms and conditions and agree to be bound by them.
- Consent to Contact
By submitting your personal details (including your name, phone number, email address, or any other contact information), you:
- Consent to Sacred Life using this information to contact you directly regarding our funeral cover products and services.
- Agree that Sacred Life may contact you via phone, SMS, email, or other communication channels to provide information, promotional material, or follow up on inquiries.
- Understand that your consent allows Sacred Life to communicate with you for marketing, customer feedback, and promotional purposes.
- Use of Personal Information
Your personal information will be used solely by Sacred Life to:
- Present information about funeral cover products.
- Respond to inquiries and provide quotes.
- Share promotional offers or relevant marketing materials.
Sacred Life will not share or sell your personal information with any unauthorized third party, and all data will be handled in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
- Protection of Personal Information (POPI Act Compliance)
We adhere to the regulations of the Protection of Personal Information Act (POPIA) and are committed to safeguarding your privacy. By providing your details, you consent to:
- Sacred Life collecting, processing, and storing your personal data for direct communication and marketing purposes.
- Sacred Life contacting you in relation to funeral cover products unless you opt out of such communications (detailed below).
Your data will be securely stored, and Sacred Life will implement all necessary measures to protect your information.
- Opting Out
At any time, you have the right to withdraw your consent or opt-out of receiving communications from Sacred Life by:
- Clicking the unsubscribe link in marketing emails.
- Replying “STOP” to marketing SMS.
- Contacting Sacred Life directly via customer service to request the removal of your details from our marketing list.
Upon opting out, Sacred Life will stop contacting you for marketing purposes within a reasonable time frame.
- Eligibility
By providing your personal information to Sacred Life, you confirm that:
- You are a resident of South Africa, aged 18 years or older.
- The information you provide is accurate and complete.
- Modifications
Sacred Life reserves the right to modify these terms and conditions at any time without prior notice. Any changes will be communicated via our website or social media platforms.
- Disqualification
Sacred Life reserves the right to disqualify or block any person from receiving communications or services if it is found that they have provided false, misleading, or incomplete information or violated these terms.
- Liability
Sacred Life will not be liable for any direct, indirect, or consequential losses arising from your participation in or interaction with our platforms, products, or advertisements, except as required by South African law.
- Governing Law
These terms are governed by the laws of South Africa. Any disputes or claims arising from your interactions with Sacred Life shall be resolved in accordance with South African law.
- Agreement to Terms
By submitting your information, you acknowledge that you have read and understood these terms and conditions and consent to Sacred Life contacting you for marketing purposes.
- Accuracy of Information
It is your responsibility to ensure that the information you provide to Sacred Life is accurate and up to date. Sacred Life shall not be held responsible for any consequences resulting from incorrect or outdated information. Should your contact information change, it is your responsibility to notify Sacred Life of such changes.
- Third-Party Service Providers
Sacred Life may use third-party service providers to assist in communicating with you or storing your information. These service providers are required to comply with applicable laws, including the POPIA, to safeguard your personal data. However, Sacred Life shall not be held liable for any breaches of data security caused by third-party service providers beyond our control.
- Right to Access and Amend Personal Data
In accordance with POPIA, you have the right to:
- Request a copy of the personal information we hold about you.
- Request corrections to any inaccuracies in your personal data.
- Request that your data be deleted or no longer used by Sacred Life, except where we are legally obliged to retain it.
- Intellectual Property
All content, including logos, trademarks, and any material on Sacred Life’s platforms (website, social media, advertisements), remains the intellectual property of Sacred Life or its licensors. You are not permitted to use, reproduce, or distribute any content without the prior written consent of Sacred Life.
- No Endorsement
Providing your personal details does not constitute an endorsement by Sacred Life of any third-party service providers or partners mentioned in communications or advertisements. Sacred Life disclaims all liability for any actions or services rendered by third parties.
- Indemnity
You agree to indemnify and hold harmless Sacred Life, its employees, directors, and agents from any claims, damages, liabilities, and costs (including legal fees) arising from your breach of these terms and conditions or any unauthorized use of your personal information by a third party.
- Termination of Interaction
Sacred Life reserves the right to terminate any interaction, communication, or marketing engagement with you at its discretion and without notice. This includes the right to remove or block users who engage in inappropriate, fraudulent, or malicious conduct.
- Data Retention Policy
Sacred Life will retain your personal information only for as long as necessary to fulfill the purposes outlined in these terms, including any legal, accounting, or reporting requirements. If your information is no longer required, it will be securely deleted or anonymized in accordance with POPIA.
- Dispute Resolution
Any disputes arising out of or relating to these terms shall first be attempted to be resolved through good faith negotiations. If such negotiations fail, the dispute shall be referred to binding arbitration in accordance with the rules of the Arbitration Foundation of Southern Africa (AFSA). The decision of the arbitrator will be final and binding on both parties.
- Force Majeure
Sacred Life shall not be liable for any failure to fulfill its obligations under these terms if such failure is due to circumstances beyond its reasonable control, including but not limited to acts of God, strikes, pandemics, cyberattacks, or governmental actions.